Refund and Returns Policy

1. General Policy

At YieldGo we strive to ensure that every purchase meets your expectations. If you are not completely satisfied with a product, you may request a refund or return in accordance with the conditions set out below.

2. Eligibility for Refunds and Returns

2.1. Time Frame

Requests for a refund or return must be submitted within 30 calendar days from the date you receive the product.

2.2. Condition of Items

Returned items must be in their original condition, unused, and with all original packaging, accessories, and documentation intact. Products that have been altered, damaged, or used beyond normal inspection will not be eligible for a refund.

2.3. Non‑Refundable Items

• Digital downloads, software licenses, or any product delivered electronically.
• Personalized or custom‑made items.
• Gift cards and promotional vouchers.

3. Return Process

3.1. Initiating a Return

To start a return, contact our support team at [email protected] or call +1(806)737-9486‑9486. Provide your order number, the reason for the return, and any supporting photos if applicable.

3.2. Shipping the Return

Once your request is approved, we will provide a prepaid shipping label for domestic returns. For international returns, you are responsible for the shipping costs unless the return is due to a defect or error on our part.

3.3. Inspection and Approval

After we receive the returned item, our team will inspect it within 5 business days. If the item meets the eligibility criteria, we will process the refund to the original payment method.

4. Refunds

4.1. Refund Method

Refunds will be issued using the same payment method used for the original purchase. Credit card refunds may take 5–10 business days to appear on your statement, depending on your bank.

4.2. Partial Refunds

If the returned item is missing accessories, original packaging, or shows signs of use, we reserve the right to issue a partial refund reflecting the reduced value.

5. User Responsibilities

• Provide accurate contact information when placing an order.
• Inspect the product upon receipt and report any issues within the 30‑day window.
• Follow the return instructions provided by YieldGo to avoid delays.

6. Legal Disclaimer

This Refund and Returns Policy does not affect any statutory rights you may have under applicable consumer protection laws. YieldGo reserves the right to amend this policy at any time; any changes will be posted on this page with an updated revision date.

7. Contact Information

If you have questions about this policy, please contact us:

Email: [email protected]
Phone: +1(806)737-9486‑9486
Address: YieldGo,